Terms & Conditions

Service Requirements

TicketAssurance requires that all members must be of legal driving age in their State.  If member is under the age of 18, then a parent or legal guardian must grant permission by entering their information in the proper fields and agreeing to these terms and conditions.  All fines must be issued at the time of the violation. Members have thirty (30) days from the date of violation to file a claim.  Fines issued as a result of a criminal or civil suit are not eligible. TicketAssurance.com reserves the right to deny a claim due to lack of verification, suspension of service, or any other reason deemed appropriate. TicketAssurance.com accepts no responsibility for any legal activity taken against a member for late payments, unaccepted payments or nonpayment by TicketAssurance.com, LLC. It is the responsibility of the member to make any payments to the appropriate authority before the due date.  TicketAssurance.com recommends that members pay their fines as soon as possible and then seek reimbursement. Due to processing volume, reimbursement or payment times may vary. TicketAssurance.com reserves the right to cancel or deny service for any reason. Service may require a Drivers’ inquiry at no cost to the member. Service may not be valid in all States. A DMV inquiry may be obtained at no extra expense to the member.

Coverage applies only to named member. Representation under this coverage is provided when the member has a valid driver's license and is driving a properly licensed and insured motor vehicle. Any court costs or additional fees levied as a result of a driver's responsibility program or "abusive-driver law" or similar are the member's expense and will not be reimbursed. Pre-existing conditions, drug-related matters, hit-and-run related charges and unmeritorious cases are excluded.   Also, the service does not apply to incidents involving manslaughter, involuntary manslaughter, negligent homicide, or vehicular homicide...as a result of operating your vehicle.  Surcharges or additional charges for infractions obtained in specialized zones, such as construction zones, school zones, etc. are not covered.  Also excluded are acts or omissions performed in the commission of any crime under any municipal, state, or federal statute.  TicketAssurance also has the right to deny any claim that it deems inappropriate or excessive.  Reimbursements for impoundments are for the base rate only.  Additional rates or additional daily fees will not be reimbursed.

The benefits available under this membership plan may be used ten (10) days after the effective date of the membership. Any matters occurring prior to the end of the ten (10) day waiting period will be considered "pre-existing conditions" under the terms of this membership.

Any additional penalties levied by other authorities (i.e. point violations, suspension or revocation of license or insurance, jail time) are not the responsibility of TicketAssurance.com.

Payment Reimbursement

All claims must be received by TicketAssurance.com within thirty (30) days from the date of infraction.  TicketAssurance.com will attempt to verify all information provided on the claim form and accompanying documents that are submitted by the member.  TicketAssurance.com has the right to utilize any and all means of verification of fines before issuing reimbursement. This includes, but is not limited to, contacting local police jurisdictions, towing companies and departments of transportation.

TicketAssurance.com has the right to deny service if any information is found to be invalid, cannot be verified or is in violation of the Terms and Conditions listed herein.  An email will be sent to the member notifying them of receipt of claim form and supporting documents.  This email does not verify that the information sent by the member is complete or accurate.  After all information is verified, payment/reimbursement will be made to the member.  The payment method will be determined at the discretion of TicketAssurance.com.  It is the responsibility of the member to make any payments to the appropriate authority before the due date.  TicketAssurance.com accepts no responsibility for any legal activity taken against a member for late payments, unaccepted payments or nonpayment by TicketAssurance.com, LLC.

Referral Program
A free month of service is applied when the member referred lists a current member’s name in the appropriate field at sign up. The new member must remain active for two (2) months. New members must sign up for a plan of equal or greater value than the current member.

Terms of Service and Cancellation Policy

If you have not submitted a claim, you may cancel at any time without penalty by sending a written notice via email or fax. If a claim has been issued and payment or reimbursement has been made by TicketAssurance.com, you must continue to maintain service until the annual anniversary of your enrollment date. You may upgrade, but not downgrade service during this period. Forced cancellations may be subject to collection by outside agencies.

In consideration of your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (the "Sign Up" page) and (b) maintain and promptly update the Sign Up information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or TicketAssurance.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, TicketAssurance.com has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).

TicketAssurance.com reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that TicketAssurance.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.  TicketAssurance.com also reserves the right to terminate a membership at any time for what it deems to be excessive usage.  

Each Service Plan has a yearly payable maximum.  The cumulative amount payable for all moving violations under the Standard and Family Plans is one thousand dollars.  The cumulative amount payable for all non-moving violations under Standard and Family Plans is five hundred dollars per year with a single claim limit of two hundred dollars for any vehicle immobilization (tow or boot) fee.  The maximum allowable single claim for a moving violation is not to exceed three hundred fifty dollars.  The maximum allowable single claim for a non-moving violation is not to exceed one hundred fifty dollars. 

State Law Compliance
TicketAssurance.com, LLC is not an insurance company.  It is an auto club.  TicketAssurance.com makes every effort to comply with the laws of all 50 states. TicketAssurance.com operates and controls the TicketAssurance site from its headquarters in Atlanta. We do not in any way imply that the products we discuss are available or for use outside the United States or in jurisdictions in which we are not licensed to do business or that we are soliciting business in any such jurisdiction.

Privacy Policy and Information Sharing
TicketAssurance.com respects the confidentiality of its members. We will not, without members’ approval, release any personal information to outside sources unless legally obligated to do so. We will gather general information about our customers for marketing and advertising purposes. TicketAssurance.com will not sell email addresses of its customers or potential referral clients without notification and approval of it's members.

You will determine a username and password during the Service's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify TicketAssurance.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. TicketAssurance.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

Important Notice - Terms of Use
By using TicketAssurance.com in any manner (whether registering for or following a link, sending an e-mail to a TicketAssurance.com e-mail address, making a purchase, or using any other content or materials on TicketAssurance.com), you agree to all terms and conditions contained or referenced in these Terms of Use. These Terms of Use apply only to your use of TicketAssurance.com and do not change or alter any other agreement or contract between you and TicketAssurance.com.

TicketAssurance.com reserves the right, in its sole discretion, to modify or change these Terms of Use at any time without prior notice to you. Your continued use of TicketAssurance.com following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

If at any time you choose not to accept these Terms of Use, please do not use this Web site or send e-mail to any TicketAssurance.com e-mail address.

Jurisdictional Statement
This Web site is controlled, operated and intended for use only in the United States of America. We do not represent that materials on this Web site are appropriate or made available for use outside of the United States of America.

Privacy Policy
Our Privacy Statement describes our use and protection of nonpublic personal information ("customer information") and will help you understand how we treat the customer information that we obtain from you or other sources in the course of providing you with products and services. We urge you to read our Privacy Statement.

Ownership of Materials & Restrictions on Use
The information on this Web site, along with any materials is the work of TicketAssurance.com and is protected under United States and worldwide copyright laws and treaty provisions. TicketAssurance.com grants you permission to copy such materials so long as each copy: (i) is solely for informational, non-commercial use and is not modified or revised in any manner; (ii) plainly displays all copyright and other proprietary notices, in the same form and manner as on the original; and (iii) displays a statement that the materials are used solely with permission of TicketAssurance.com. To seek permission for any other use, please contact TicketAssurance.com.

Bulk E-Mail and Other Prohibited E-Mail
The TicketAssurance.com computer network (which includes, but is not limited to, the technology and applications which support the e-mail functionality TicketAssurance.com provides its officers, employees, independent contractor agents, and other authorized users) is the private property of TicketAssurance.com.

TicketAssurance.com prohibits any bulk e-mail transmissions to be sent, or caused to be sent, over the Internet to TicketAssurance.com e-mail addresses unless TicketAssurance.com, through one of its officers, has specifically requested or authorized the sending of such bulk e-mail. For purposes of these Terms of Use, the word "bulk" shall mean an e-mail message, or group of identical or similar e-mail messages, sent to more than 20 different TicketAssurance.com addresses in any 24-hour period.

TicketAssurance.com also prohibits any e-mail transmissions of the following types to be sent, or caused to be sent, over the Internet to more than 5 different TicketAssurance.com e-mail addresses in any 24-hour period unless TicketAssurance.com, through one of its officers, has authorized the sending of such e-mail: (1) commercial advertising; (2) informational announcements; (3) political or religious tracts; or (4) solicitations for funds or donations.

TicketAssurance.com prohibits any e-mail transmission to be sent, or caused to be sent, over the Internet to any TicketAssurance.com e-mail addresses if the e-mail is intended to, or appears intended to, harass, embarrass, threaten, defame or impersonate any person, or if the e-mail is pornographic, offensive, indecent, discriminatory or offensive on the basis of sex, color, national origin, race, age, religion, sexual orientation or disability.

TicketAssurance.com prohibits any e-mail transmission to be sent, or caused to be sent, over the Internet to any TicketAssurance.com e-mail address that makes use of a forged header or deceptive addressing, or which attempts in any manner to disguise the source of the e-mail.

TicketAssurance.com prohibits the harvesting or collection of the e-mail addresses of TicketAssurance.com agents and/or personal financial representatives from the TicketAssurance.com web site for the purpose of sending bulk e-mail to TicketAssurance.com e-mail addresses.

TicketAssurance.com reserves the right to take all legal and technical steps available, including pursuing civil remedies and criminal prosecution, to prevent bulk or other prohibited e-mail from entering, utilizing or remaining within the TicketAssurance.com computer network.

Nothing in this policy is intended to grant any right to transmit or send e-mail to, or through, the TicketAssurance.com computer network. TicketAssurance.com's failure to enforce this policy in every instance in which it might have application does not amount to a waiver of TicketAssurance.com's rights.

Links to Other Web Sites
This Web site contains links to other sites. TicketAssurance.com provides links to other sites as a convenience to persons who visit the TicketAssurance.com Web site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may, on an individual or aggregated basis, be shared with TicketAssurance.com). Please be aware that TicketAssurance.com is not responsible for the privacy practices of those sites, even though TicketAssurance.com's name or logo may appear on those sites. We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that you visit, as the privacy policies of those sites may differ from ours. Our Privacy Statement applies solely to this Web site.

TicketAssurance.com is not responsible for the contents of any linked site or any link contained in a linked site.

Links to TicketAssurance.com
TicketAssurance.com appreciates your interest in linking your Web Site (the "Linking Site") to TicketAssurance.com's Web site, located at www.TicketAssurance.com. In order to avoid misunderstandings regarding the use of TicketAssurance.com's trademarks, trade names and other proprietary information, TicketAssurance.com asks that you review and agree to the following guidelines:

1. Third parties are authorized to include active links on Web sites they control to direct a browser to TicketAssurance.com's "home page" at http://www.TicketAssurance.com. However, third parties may not include on their Web sites links to any other page maintained on the TicketAssurance.com Web site unless they have received prior written permission of an officer of TicketAssurance.com or unless the Linking Site is an Internet search engine.

2. Framing. Unless you have received specific written permission from TicketAssurance.com, you may not (a) "frame" or otherwise impose editorial comment, commercial material or any type of identification on (or in proximity to) content displayed on the TicketAssurance.com Web site ("TicketAssurance.com Content"), (b) alter or modify TicketAssurance.com Content, or (c) "cut and paste" or otherwise reproduce TicketAssurance.com Content on the Linking Site.

3. No Archiving. Your link must be to the current TicketAssurance.com site only. In permitting linking, TicketAssurance.com does not grant you the right to reproduce, modify, cache or archive the TicketAssurance.com Content for any purpose.

4. Link At Your Own Risk. TicketAssurance.com makes no representations or warranties regarding the TicketAssurance.com Web site, which is provided "as is." Linking Sites link to the TicketAssurance.com Web site at their own risk. TicketAssurance.com is under no obligation to maintain the TicketAssurance.com Web site, provide or update TicketAssurance.com Content or otherwise support your link to the TicketAssurance.com Web site.

5. Termination. TicketAssurance.com may revoke this license immediately if you fail to follow these guidelines. TicketAssurance.com may revoke this license immediately without cause.

Disclaimers
THIS WEB SITE IS PROVIDED ON AN "AS IS" BASIS. TO THE EXTENT PERMITTED BY LAW, TICKETASSURANCE.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TICKETASSURANCE.COM DOES NOT WARRANT THAT THE FUNCTIONALITY OR OPERATION OF THE TICKETASSURANCE.COM WEB SITE WILL BE UNINTERRUPTED OR FREE FROM ERROR, THAT ANY DEFECTS IN THE WEB SITE WILL BE CORRECTED, OR THAT THE WEB SITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.

TICKETASSURANCE.COM MAY CHANGE THE PROGRAMS OR PRODUCTS MENTIONED AT ANY TIME WITHOUT NOTICE. ADDITIONALLY, ALL PRODUCTS REFERRED TO IN THIS WEB SITE ARE SUBJECT TO AVAILABILITY AND QUALIFICATIONS. PRODUCT TERMS, CONDITIONS, AND EXCLUSIONS NOT DESCRIBED IN THIS WEB SITE MAY APPLY.

Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, TICKETASSURANCE.COM DISCLAIMS LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES) IN ANY WAY ARISING FROM THE FUNCTIONALITY OR OPERATION OF THIS WEB SITE (INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM INTERRUPTIONS OF SERVICE OR DELAYS IN OPERATION OR TRANSMISSION), EVEN IF TICKETASSURANCE.COM IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Severability
If any provision of these Terms of Use is held invalid, void or unenforceable, then that provision will be considered severable from the remaining provisions, and the remaining provisions shall remain in full force and effect.

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